Forum Discussion

Oma_and_Opa_TH's avatar
May 31, 2018

Positive experience

We have had a Good Sam membership for about 10 years. Fortunately we have only needed to use our roadside assistance 3 times over the years. All three have been positive experiences but our most recent encounter is worth mentioning. We took our class c out just for an overnight trip to watch the grandkids show animals at a 4-H livestock show. Parked in a grassy area with hook-ups, it was raining when we arrived and proceeded to rain heavily through the night and the next day. Needless to say, when we went to leave the MH sunk into the mud and we were stuck. We called roadside assistance and within about an hour from the initial call MAG towing out of Rehoboth Beach, DE ( about 40 minutes away) arrived and winched us out.
Tow truck driver was very knowledgeable, prompt and friendly.
Since it seems we only hear of negative experiences just wanted to say how grateful we are to have this plan and will never be without it!!

7 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Thank you for the positive feedback BruceB61. We appreciate you taking the time to share it on the forum.

    Zach
  • We recently decided to get back into the RV scene buying an older Fleetwood Bounder. When we brought it home from the dealership it was pouring rain and with no place to park it at home, I pulled off the road a little onto the grass. Three days later it was hopelessly stuck, having recently signed up for Good Sam roadside assistance, I called about 11 am and told the dispatcher that I would be home around 530 if they could get someone out to pull me. When I got home the wrecker operator was already hooked up and waiting on me, he was able to pull me to the road without a problem.
    Thanks Good Sam for being there.
    BruceB61
  • Thank you Oma And Opa for the feedback! I’ll share your comments with our team also.

    Many thanks!

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