Forum Discussion

oldtimer1947's avatar
oldtimer1947
Explorer
May 30, 2014

Problem in New Orleans

Worst RV service I can imagine. Lost a tread on the right rear tire which wrapped around the tire and did considerable damage to the camper including blowing out the front right tire. On the side of the road in the city limits. Called for service at out noon, called back for updates each hour until 4 pm. As I was on the way home and close to home called for a friend to come and help me. I pulled one tire and put the spare on before he arrived. When he got there he took the tire to a tire shop and had a new tire put on the rim. Brought it back and we pulled the second tire and he took it to the shop. It was about 5pm and service called back to tell me a service person would be there in 2 1/2 hours. I informed them I had taken care of it myself and wouldn't be there when they arrived in 2 1/2 hours. The girl had to ask if I wanted to cancel the service. If they can't find a service in a major city what would happen in a rural area? Pick something else even if it cost twice as much.

1 Reply

  • Thank you for your post, oldtimer1947. I apologize for any difficulties you experienced regarding your membership. I would like the opportunity to speak with you concerning your questions. I would be more than happy to contact you regarding your post…please send me a private message with your Good Sam Roadside Assistance membership number and telephone and e-mail contact information. I am looking forward to speaking with you. Thank you, Frank

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,694 PostsLatest Activity: Mar 09, 2026