Forum Discussion

chily3's avatar
chily3
Explorer
Apr 09, 2016

California Central Valley 16 m. East of Fresno NO Assistance

So two days ago needed to have assistance to change a tire. Called the number on my card and after getting through the menu got to talk to a person. Since we were not in a town they had no clue. ...
Roadside Assistance
chily3's avatar
chily3
Explorer
Apr 12, 2016
UPDATE,
This afternoon I got a call from good sam on this issue. Found out that all their call centers (two of them) are in the US. The person calling said he was able to locate where I was in less than a minute. He stated that the call center person is "being retrained". He was very apologetic and offered to extend my service for three months. Since this was my only problem with them I agreed and case is closed.

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