K3MMB I feel your pain!! I had almost an identical issue with RSA. The major difference being that dispatch actually didn't know what a 5th wheel trailer was. I kid you not, this girl sincerely did not know that a 5er was. I had one heck of a time convincint her that it was not a semi trailer. In fact she thought I was kidding her!! Long story short, I was in the same situation and could not get my camp side slide to retract. I had to be back to work the next day and could not get through to RSA so I made arrangements, and payment, to leave the trailer in the site. I finally got to talk to a dispatcher and after at least 20 minutes of discribing what a 5th wheel was she agreed to dispatch some assistance. About 15 minutes later I get a call from a fellow asking me where my semi was broke down. My wife was beside herself with laughter but I was not amused at all. I managed to get the slide in myself after much toil and frustration and got it to a dealer. Trust me when I say that I was not long cancelling my subscription. I cannot really blame the dispatcher but moreso the training department. Back with AMA.
