RV Plus Card website screwed up and a joke

Received a call the other day from someone with Good Sam. It was later in the afternoon/evening and they left a message for me to call them back the next day (yesterday). Before I could call yesterday, I received a phone call from Lauren with Pilot/Flying J. She said she was over the RV part of Pilot. She said they had received other complaints about the same issue with the website (putting in other bank account info and it going to old bank account) and promised it would be fixed by Saturday. When I mentioned the $5 referral credit program they had, she seemed like she didn't know about it as she asked me where I saw that at. That left me a little leery of the whole thing. If she is over the RV part of pilot, how would she not know about it? She did leave me with her direct number so I can call her if there are any other issues. :R

On a side note, people, don't be fooled on the forum when one of the reps here ask you to contact them and to give them your contact info. That is a ploy to see if you are serious about the issue or not. They have your info. I've received calls from them numerous times over the years (including 2 with the last couple of days) without having to send them a message with my phone number. They are just rolling the dice that you won't contact them and "crisis" can be averted.