thank you all that posted

toedtoes wrote:
I think as with most things in life, there are good and bad things about each.

For me, I think AAA is better when close to home. I can have them tow my RV to my preferred location rather than to the closest shop. This means I don't have to wait for GS to find a shop willing to take me (which can be a problem on a Sunday before a Monday holiday). Instead, I can call AAA and say "tow me to my regular shop", knowing that they will fix my RV.

GS is better when out in new territory because they will find you a shop willing to fix your RV. You don't have to worry about finding a tow destination while you're sitting on the side of the road.

The weakest point with GS, in my opinion, are the phone operators. Seems to me that most of the problems are due to the operators: 1) not knowing or not confirming what services the customer has paid for (e.g., concierge service and what that provides); or 2) not communicating enough with the customer during a stressful time (e.g., leaving you sit for 2+ hours with no updates as to your situation). AAA operators have a much better handle as to what services you've paid for, and keep you informed as to their progress in a more timely manner.

In the end, for an extra $100 per year, I have both. Seems like cheap insurance to make sure I get safely off the road.