We joined C2C recently while snowbirding in the US.
We live in Canada.
We were told we would receive our package in the mail
and our new resort directory. We bought the Premier Membership.
Needless to say, very disappointed when pkg arrived with no new
directory. Found out we had to mail in verification of certificate
to receive the "3 day once a year trip".
We then will be notified by email of the places we can go.
Needless to say, mail from Canada to the States is still back to
pony express days. Why can't all this stuff be sent at once.
I have tried sending emails.....to no avail.
Our 2013 directory has different parks than the website.
There must be a better way to have customer service.