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janstey58's avatar
janstey58
Explorer
Sep 12, 2018

Road Side Assistance Pricing

Interesting story I wanted to relate regarding RSA. I was in Camping World yesterday to make a store purchase, and the cashier ask me if I wanted to renew my RSA. I told him I received a CW mailing to renew for $149 and decided it was too high, and enrolled with a competitor. The cashier told me I could renew in the store for $79, nearly half the price of the mailing. I still came off cheaper with the competition at $69, but WHATS UP with the mailing price versus store price?? Just another reason I keep moving away from Camping World for my RV needs. Crazy!!
Good Sam Club
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Sep 14, 2018
    To All,

    Thank you very much for your time and participation in this thread. At this time since the matter has been addressed this thread will be closed. If at any time you still have questions or concerns please feel free to open a new thread.

    Thank you,

    Mark
  • 1968mooney's avatar
    1968mooney
    Explorer
    Sep 14, 2018
    janstey58 wrote:
    It never ends, I rarely am your customer over MANY bad experiences.


    I'am sure you would like for CW to close and go away. Then the forum would shut down and we would not have to put up with your TRIVIAL complaints.
  • LazzzyCat's avatar
    LazzzyCat
    Explorer
    Sep 14, 2018
    janstey58 wrote:
    Interesting story I wanted to relate regarding RSA. I was in Camping World yesterday to make a store purchase, and the cashier ask me if I wanted to renew my RSA. I told him I received a CW mailing to renew for $149 and decided it was too high, and enrolled with a competitor. The cashier told me I could renew in the store for $79, nearly half the price of the mailing. I still came off cheaper with the competition at $69, but WHATS UP with the mailing price versus store price?? Just another reason I keep moving away from Camping World for my RV needs. Crazy!!

    Thanks for your information, I'll think about it now! :?
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Sep 13, 2018
    janstey58,

    We appreciate you taking the time to bring any issues to our attention so we can look into them and work to improve our companies.

    Thank you,
    Stacy
    Good Sam Care Team
  • janstey58's avatar
    janstey58
    Explorer
    Sep 13, 2018
    It never ends, I rarely am your customer over MANY bad experiences.
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Sep 13, 2018
    janstey58,

    Thank you for the additional information. I am sorry that was your experience at Camping World.

    Thank you,
    Stacy
    Good Sam Care Team
  • janstey58's avatar
    janstey58
    Explorer
    Sep 13, 2018
    Mark of Camping World, that is what I figured it was, but I asked the clerk twice "are you sure this is for existing renewing customers?" and both times he said yes, and they have been doing this for 4-5 years. This is exactly why I don't do much business with CW, because you cant believe a word anyone says.
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Sep 12, 2018
    janstey58,

    Thank you very much for your time and post. I would like to apologize for the poor information provided at one of our Camping World locations. Please note the pricing offered was for a new member enrollment in the Roadside Assistance programs. A renewing member always has an opportunity to renew early at a discounted price or by purchasing multiple years of coverage at once. If you have any further concerns or questions please call 800-865-6899.

    Thank you again for your time and post.

    Mark

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