Forum Discussion
Community Alumni
Jul 21, 2017wbwood wrote:JimR 1 wrote:
First I do not think it is a joke or screwed up.
I do not think you gave them time to change banks for you payment expecting bank validation in less than or near 24 hours is not reasonable it takes more time than that. According to them on the phone, you have to call them to change the bank account. However, when you go to make a payment, it gives you the choice of using the existing bank information they have on record or to enter new information. You select the button and enter your routing number and the bank account number twice and then submit. It tells you it completed. I did that with the new account. It automatically reverted to the old account. They admitted that the "new" account feature does not work.
OK: The web site is not working like it should and yes I have always called when I had questions or needed to change things, but help me out on this one, did we not when we first signed up and entered our bank information had to wait a couple of days while they verified the bank accounts? I thought we did but maybe I am wrong.
Also even after you terminated the call to them they did call you back and give you the credit but I do under stand that the credit probably should have been issued if you did the following.
REFER A FRIEND AND EARN $5.00 ON YOUR NEXT STATEMENT.
Anytime you refer a friend, have them enter your 7-digit User ID in the ?Promo Code? box when they apply. Once your friend applies and is approved for the RV Plus Card, you will receive a $5.00 credit on your next statement. There is no limit on the amount of friends you can refer![COLOR=]They did enter my user id # in the promo code box! I sent several messages concerning it and no reply. The only reply I got was on the message I sent asking if the message system was working.
I do not think there is any fraud here. That's your opinion. To say you will give a credit when people sign up and they don't and when you offer a way to make a different payment and willingly know that it does not work, I consider that both fraudulent.
Yes that is my opinion and I still believe there is no fraud here but maybe a poor way to do business. Question after the person signed up so you would get a credit did they do what they were supposed to do? Enter your ID code and was there a purchase to credit to?
[COLOR=]I responded to you in a negative way because I did not think that there was fraud involved. But it is good to post about things like this as we all have our bank accounts tied into this.I responded to you in a negative way because I did not think that there was fraud involved. But it is good to post about things like this as we all have our bank accounts tied into this.
JimR
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