Same old $@;/
Shopped at Camping World in Summerville, FL last July. Check out lady convinced my wife it was time to renew membership. I didn't have my card with me so i said ok. She also said we would get four i...
Forum Discussion
4X4Dodger wrote:GoodSamFamily wrote:
Hi 4X4Dodger,
I believe you're referring to your Trailer Life question in a separate thread called "Free Issues of Trailer Life." That question was answered on 12/31.
Sincerely,
Good Sam Club Team
My question was in two parts the second part was never answered on 12-31 or any other day. And my ORIGINAL question was only partly about the 4 free issues. I have repeatedly asked the question on this forum to no avail.
The second part of my question was not answered on this forum at all.
That question was why I could not find the Jan issue of trailer Life in ANY retail outlet. Barnes and Noble told me after an e mail to their head magazine person in NY that TL was not publishing a Jan Issue. That prompted the question here.
I finally got my question answered by calling the local (NOT 800) number of the Good Sam Enterprises offices in Oxnard CA. Where my question was finally answered.
I posted those telephone numbers on this forum yesterday but they have been removed. Those numbers are easily and OPENLY AVAILABLE by doing a reverse lookup on WhitePages.com (free)using the address of the main offices.
The Answer I was given: "somebody made mistake and didnt order the retail copies" The nice lady I dealt with has mailed me a free Jan issue....we hope. She said the problem should be fixed by the time the Feb issue hits the newsstand.
Here are the phone numbers for the Good Sam Enterprises head offices in Oxnard CA.
805-667-4100
805-981-8393 (not verified)
It might help to call these numbers if you cant get resolution here.
Correction to my previous statement:
After calling the GSE Main Offices in Oxnard to find out what was happening to the January issues of Trailer Life I got a message that this question had been answered on this forum.
I did not receive an answer on this forum addressed solely to me. The answer was part of several answers in one message to 3 different posters. Therefore I missed it. However it was ONLY after calling the Main Office that I was offered a January issue gratis sent to me for my trouble.
THAT is what I consider a response. However I apologize to the customer care team for missing the answer buried in a message to two other posters. I would suggest that when answering these complaints they take the time to post to each poster individually so it can be found more easily and the issue laid to rest with less misunderstanding.