Service at it's best??????
Mr. Lemonis, I have my 2nd, unfortunate and unpleasant occasion to use Good Sams Roadside Assistance in the 7 years I have been a member. First of all. On both occasions it like was getting a r...
Forum Discussion
jjdrisco wrote:
Update.
I received a reply from Rashad Hunter from the corporate office. He took care of everything. There is still a bit of a problem with the venders they us at different locations. It's hard to control the situation when the people don't work for you. I waited 4 hours for a wrecker after they said they were on their way. Mr. Hunter called a different wrecker company and they were there in 20 minutes.
My 5th wheel was towed to a campground and my truck.was towed to to local Dodge Dealer. Service is in progress and I should be on the road by tomorrow.
Thank you, Mr. Hunter and the rest of your staff. I hope the rest of my trip goes better.
The only other issue was there was no tow service on Sunday so we had to pay for a hotel room. Even though the Good Sam Roadside Reps say you are in a safe place they haven't got a clue where you are. We were fortunate that no damage or break in happened at the truck stop over night.
Curious. Why did you have to stay in a hotel? Why not stay in your 5th wheel?
