Scottiemom wrote:
The problem is "what constitutes the nearest shop able to repair your vehicle"? When our diesel pusher broke a serpentine belt, they told us where they would have us towed. We called the "RV Sales" business, they didn't even have a full time mechanic. He was there a few days a week and the office didn't think he could do the job we needed. He wasn't a diesel mechanic. So we called around and found a big rig shop at the same exit. When we asked the tow truck driver, he said, "I will tow you anywhere you want." Actually the truck shop was a bit closer and our tow was covered. But if they had insisted on taking us to the other shop, we would have sat there a few days and then probably had to pay for our own tow to the shop that could fix it. Many of those phone jockeys who take your call have NO IDEA what a diesel pusher is or a Class A. They just have a list and a script to follow and you are at their mercy.
Dale
That is when YOU have to do your due diligence. Between the time you breakdown and the time service arrives you should know where you want to go. Either by using reviews OR the tow truck operators knowledge. To rely on someone hundreds of miles away to get you to the correct place is simply nuts. You are on the scene and know your rig. If A few bucks out of pocket is required to get to a better situation then so be it. You cannot be passive. I do not care what road service you have. You are not at their mercy you can do research and protect yourself which you did. GSRA will not insist you go anywhere they will pay to the closet place, is that the right place for you? You determine that!