It amazing when you post something about good sam , how the moderator will chimp in and ask you for your information and they act as if they are going to help you, But don't send them a private messag...
It took me 5 weeks of posting on several threads to mods and admins before i got a reply. yES 5 weeks. When i got a reply, it was a message that they replied with absolutely no other info.. A few more requests and finally got a phone number to call Safe-guard for my problem. Safe-guard took for calls to get action. Birds of a feather....
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