filiault68 wrote:
I have been a Good Sam Roadside Assistance member for 4 years. I broke down last night at 6pm. Called them up. The rep said sorry, we have no providers who can help. Try calling back in the morning. We may have someone available then. Really?!?! I was in a large metro area (3 million people) with no shortage of tow trucks. I called back shortly after and the customer service rep didn't seem too surprised. Said I should hire my own tow truck and send in a claim and try to get reimbursed.
Called back the next morning and they sent the tow truck to the wrong address -- an address I have never heard of.
16 hours and still no tow truck.
I pay Good Sam for one thing -- to help me when I am broken down. They failed miserably. I will be signing up for AAA today.
Please reconsider AAA I understand you leaving GSRA as they did you a disservice. But AAA coverage is dependent on the region you are in. Some areas do not even have an RV option. Yours does but traveling out of your area could be problematic for service.
Please look at coach-net or FMCA (Family Motor coach Ass.)
Please let us know what Good Sam tells you privately