Forum Discussion
BurbMan
Mar 27, 2018Explorer III
Sorry to hear you got stuck, it's a pain for sure. I have to ask, what were you expecting Good Sam to do? Flatbed the trailer? Because if you were looking for them to tow it back into town, you could have done that yourself...which is what I would have done. Not ideal having only one tire on that side, but go at 30 mph with the flashers on back into town and find a guy to replace the axle.
I too have waited hours, but these roadside assistance companies are only networks of guys that agree to do tows for a fixed rate. Tow operators join as a way to get business. Nothing in their agreement with GS forces them to take any calls. So when you call GS, they call the list of guys that have signed on to cover that area, but if none of them want the call you are stuck.
ALL roadside companies work like this. Bottom line, you gotta be able to fix your own problems. Good Sam is well worth what they charge for it, but don't expect one call and your on your way.
I too have waited hours, but these roadside assistance companies are only networks of guys that agree to do tows for a fixed rate. Tow operators join as a way to get business. Nothing in their agreement with GS forces them to take any calls. So when you call GS, they call the list of guys that have signed on to cover that area, but if none of them want the call you are stuck.
ALL roadside companies work like this. Bottom line, you gotta be able to fix your own problems. Good Sam is well worth what they charge for it, but don't expect one call and your on your way.
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