PastorCharlie wrote:
If one has a contract for road service one has the right to expect it to be provided and not to be denied.
Yes, but with reasonable expectations that the service might not be instantaneous depending on the time of day, the weather, and the amount of service calls.
We lived in Colorado for 10 years. Had a terrible cold snap - temperature never climbed above zero for almost two weeks. Had to go outside and start/idle the car every 4-5 hours to keep it from freezing up. Fell asleep for 8 hours, went outside, no start. As a goof, we called AAA - they gave us an estimate of 2 DAYS for someone to come out.
So here's the question - do I drop AAA because they didn't have someone to immediately come out to try to start my car?