PastorCharlie wrote:
If one has a contract for road service one has the right to expect it to be provided and not to be denied.
I don't think Roadside Service would deny service if it fell within the guidelines of the service they provide. Because someone can not get to them in an hour, 2 hours or until the next day, is not denial. I would say that if you expect immediate servie, then don't pay for any roadside and call someone yourself. I'm sure it will work out for you financially better. Especially if you don't have to use it. Then more people would be more apt to not call for service. They would figure out things on their own.
And hears something. If I was told that I would receive a call back in 30 minutes, I would be waiting on that call back in an hour or two. I would be calling them back myself and asking what the hold up is.