Stuck on the side of the road!
So did a long weekend trip and had a front blow out. Called roadside and they were having trouble with understanding my location. I was then told CSR would call me back but never got a call back. Rece...
Forum Discussion
Poppy & Nana, thank you for your post. Regarding law enforcement and toll roads, please note the following from the Good Sam Roadside Assistance Member Benefits Brochure:
“At their discretion, law enforcement officers may radio for a non-program emergency service provider. If this happens, please call for reimbursement information. Towing or disablement service charges may also be eligible for reimbursement when a law enforcement officer requests those services from a non-program provider in the event that a Member’s vehicle breaks down on a limited access or toll road.”
I would like to suggest sources which can address your questions in detail: (1) Member Benefit Brochures and FAQs available at goodsamroadside.com, (2) E-mail contact with a Member Services Agent available at goodsamroadside.com, and (3) Member Services Agents available 24 hours daily, 7 days a week at 1-800-601-2850. Thank you for your membership.
Frank
Good Sam Roadside Assistance
“At their discretion, law enforcement officers may radio for a non-program emergency service provider. If this happens, please call for reimbursement information. Towing or disablement service charges may also be eligible for reimbursement when a law enforcement officer requests those services from a non-program provider in the event that a Member’s vehicle breaks down on a limited access or toll road.”
I would like to suggest sources which can address your questions in detail: (1) Member Benefit Brochures and FAQs available at goodsamroadside.com, (2) E-mail contact with a Member Services Agent available at goodsamroadside.com, and (3) Member Services Agents available 24 hours daily, 7 days a week at 1-800-601-2850. Thank you for your membership.
Frank
Good Sam Roadside Assistance
