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koko1usa's avatar
koko1usa
Explorer
Nov 27, 2013

Tow charge rebate

I had my class A motorhome towed by a local towing co. to a local repair shop. The power steering pump failed and I could not steer it. I paid the towing bill myself. I have Good Sam roadside assistance will I be able to be reimbursed for the towing charges?
  • Got my reimbursement check from Good Sam in today's mail. Way to go Good Sam !! and Zach. Mike
  • FK and others:

    About eight months ago I hit a concrete post by a gas pump and was stuck. GS did not want to send a tow truck unless police and fire were on hand.

    I got a tow truck on my own and was pulled free. I sent paperwork to GS and they reimbursed me.

    Thanks again, GS
  • koko1usa wrote:
    I P.M. Zack and was told by him to send in my receipts. I sent my receipts to him and within a couple of days I got a phone call from Zack telling me my claim had been approved and a check would be sent to me:) Good Sam is 2 for 2 for me, more then satisfied.


    Thanks Good Sam and Zack, Mike :B

    Good for Sam! :B

    For future reference for those of us other members who're watching, I'd be interested to know if this kind of reimbursement is standard with the policy, or if this was a sort of above-and-beyond type thing.

    Did you find anything out about that?
  • I P.M. Zack and was told by him to send in my receipts. I sent my receipts to him and within a couple of days I got a phone call from Zack telling me my claim had been approved and a check would be sent to me:) Good Sam is 2 for 2 for me, more then satisfied.


    Thanks Good Sam and Zack, Mike :B
  • Thank you for the post koko1usa. Please send me a private message and I will contact you regarding the service you recently paid for and explain the program guidelines. Thank you, Zach
  • I believe that in most cases, GoodSam will only pay in this type of situation if they were unable to provide service when you contact them first. From the wording of your post, I assume you did not contact GoodSam first. You can submit the bill for reimbursement , but because you did not allow them to provide service, I don't believe they have any obligation to do so.
  • I'm pretty sure that Good Sam has to provide the service for it to be paid for, but will follow the thread with interest to read the response from the company...

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