Tow Truck Policy
This morning we had to call to order a tow truck for one of our vehicles. We have the Platinum Roadside Assistance and have been customers for 15 years. We have always serviced our vehicle at a specif...
Forum Discussion
ReneeG wrote:RobWNY wrote:
Because of profit margin. Regardless of how many years you have had a policy, how much money you have spent on it over the years or that you rarely if ever have had to use it, no business will spend more than they have to. Many times it's less than they should. It's not right but every one of these road side assistance programs, insurance companies etc. are in business to make money and as much of it as they can, 100% of the time.
Do you know of a roadside assistance program for RV that would include all household vehicles that would include a towing radius as opposed to the nearest? I'm going to search and change if I find one.
We have Coach-Net Platinum. When our motorhome broke down they sent a tow truck to take us to the nearest Freightliner facility. The problem was that this facility couldn't even look at it for 2 weeks. I told the tow driver that I had to head south in about a week. He talked to Coach-Net and they instructed him to tow us an extra 140 Miles to a Freightliner repair shop that could look at it the next day...at no charge to me. I seriously doubt Good Sam would do that.
