Forum Discussion
TinyoneRV
Dec 15, 2014Explorer
Rollinhome,
Here's the towing explanation from the on-line member brochure for the Platinum Plus plan.
"Our 24-hour, 365-days-a-year dispatch center is available with
one toll-free call. There are no pre-set mileage or dollar limits.
When a Member, Associate, or Extended Family Member calls
for service, Good Sam Platinum+ Roadside Assistance pays 100%
of the towing fees for the delivery of the vehicle to the nearest professional
service center capable and willing to repair the vehicle
OR to any other destination of choice within 100 miles of the disablements or Extended Family Member’s expense."
location. However, disablement assistance must be requested
through our telephone dispatch center within 24 hours of the
disablement. If a Member, Associate or Extended Family Member
makes any request for the vehicle to be taken to a location other
than the nearest professional service center, the mileage fee (for
the distance in excess of 100 miles) will be at the Member’s,
Associate’we’ll pay for the towing fees for the delivery of your vehicle.
Here's the towing explanation from the on-line member brochure for the Platinum Plus plan.
"Our 24-hour, 365-days-a-year dispatch center is available with
one toll-free call. There are no pre-set mileage or dollar limits.
When a Member, Associate, or Extended Family Member calls
for service, Good Sam Platinum+ Roadside Assistance pays 100%
of the towing fees for the delivery of the vehicle to the nearest professional
service center capable and willing to repair the vehicle
OR to any other destination of choice within 100 miles of the disablements or Extended Family Member’s expense."
location. However, disablement assistance must be requested
through our telephone dispatch center within 24 hours of the
disablement. If a Member, Associate or Extended Family Member
makes any request for the vehicle to be taken to a location other
than the nearest professional service center, the mileage fee (for
the distance in excess of 100 miles) will be at the Member’s,
Associate’we’ll pay for the towing fees for the delivery of your vehicle.
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,673 PostsLatest Activity: Aug 15, 2025