Good Sam Care Team wrote:
Hello Yosemite Sam1,
Thank you for your time and post. I apologize for the experience you have had at Valencia Camping World location. I will pass on your experience to the leadership team for review. When you are traveling, if you have to schedule an appointment at a Camping World location, the availably will depend upon the volume of work that specific location has at the time and the type of repairs that need to be addressed.
Please let us know if we can be of further assistance.
Have a good day and safe travels.
Thank you,
Ella
Good Sam Care Team
Hi Ella,
To be fair, I had a good experience with Valencia dealer and the crew at their Body Works (?) unit.
The dealer that renege on price of the trailer was at Rocklin/Roseville dealer.
The uncaring Service Manager was at your San Bernardino branch.
I'm sorry but I think you don't get it. My point is if the customer is on the road and out of their home base, there should be some consideration that their case should understandably be given due accommodation as they don't have the luxury of long wait for an appointment.
Thanks,
