Unfair to Loyal Customer
I just renewed my Roadside Assistance for the 6th year for $109. I see that a first time user only pays $79. So the first timer gets $35.00 but I a loyal, repeat customer only gets $5.00. I guess that...
Forum Discussion
JnJnKatiebug wrote:danoren wrote:
Call and tell them that you are going for another company....and see what they have t offer to make you stay.
This is what I do for my Dish Network. I have had it for 15 years. Every time I want to upgrade they want to charge me. I tell them I will just switch over to Direct TV because it will be free. They transfer me over to the customer retention department and they do the upgrade for free.
I agree, it does get under my skin also. It is like a slap in the face to a loyal customer.
The world has changed for the worst ,no respect,dignity or loyalty only $$$$$, so one has to adopt to the situation or pay.
