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Danford50's avatar
Danford50
Explorer
Jun 13, 2017

what cover with good sam

just curious what is cover with the good sam warranty, my reason for asking is I noticed that the strap under the cap at one corner is coming loose, my unit is used and I was told that the company which is Thor does not provide and manufacture warranty on a used unit.

7 Replies

  • Hello,

    I am going to close this topic due to lack of activity. Thank you for your time and participating. Feel free to open a new thread on this topic in the future.

    Thanks,
    Stacy
    Good Sam Care Team
  • Hello Jim2007,

    Thank you for contacting Good Sam. I apologize for the issues you are have had with the slide motor. I would like to look into the extended service issues you mentioned. Please send a private message with your contact number and policy number.

    Thank you,
    Ella
    Good Sam Care Team
  • Hi.. I have a good Sams extended service. Last summer the slide out would not slide out. I could hear the motor for the slide out run but it would not slide out.. I took it to camping world for repair. Turns out the motor was working but the bracket that holds the motor was broken. Camping world turned in a claim that was turned down because the bracket was not covered. The motor was covered but it did not fail so the claim was turned down.. I really think that the bracket should be covered because it is needed so the motor can do the job of moving the slideout. I Still have a policy but my option of good Sams insurance is very low. Jim2007
  • Hello Danford50,

    Thank you for your time, I am sending you a private message with the contact information you will need to assist with your inquiry.

    Thank you,
    Ella
    Good Sam Care Team
  • You should post this question in the Ask Marcus sub forum under Extended Service Plan.....if indeed that is what you are referring to by "warranty".

    By the way, what is a "strap under the cap"?

    Ron
  • know I did not read all that all that stuff, you need a lawyer to understand all that stuff

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