Forum Discussion

RVman3252's avatar
RVman3252
Explorer
Aug 31, 2015

What happened to my magazine?

I just noticed I haven't received my "Good Sam Highways" magazine (in Trailer Life) since the May 2015 issue? I have never missed them before since Good Sam started to include them in Trailer Life or Motorhome magazines rather than their stand alone Highways magazine... Nothing has changed on my part as in address, and I've been a Life Member for many, many years... Have they totally eliminated the Highways publication now?
Good Sam Club
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Aug 31, 2015
    Hello RVman3252,
    Thank you for your time and question. I will be glad to check into this for you.

    Thank you,
    Ella
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Aug 31, 2015
    RVman3252, can you also sent me a private message with your Good Sam number, so I can research this further.
    Thank you,
    Ella
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Aug 31, 2015
    RVman3252,

    Thank you very much Sir for all your time today. Please allow me to get those issues in the mail today. If you need any help in the future please let us know. We all would be happy to help.

    Thank you,

    Mark
    Marcus' Rapid Response Team
  • RVman3252's avatar
    RVman3252
    Explorer
    Sep 01, 2015
    Thanks for the phone call & follow up. I sent you a PM with my membership number.

    RVman / John
  • RVman3252's avatar
    RVman3252
    Explorer
    Sep 09, 2015
    Today I received my back issues as I was told... I appreciate the quick response to my question, and the quick follow-up... I have no idea how you could of given any better service than you did... Thank You...

    That being said... It is exactly what I expected, and what I have always received from my Good Sam Club.
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Sep 10, 2015
    Hello Bob O,

    I just left you a VM with our contact number in order for you to call us back. We are looking forward to your call.

    Thanks,
    Tom

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