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mdecastra's avatar
mdecastra
Explorer
Dec 17, 2015

Why did GSRA cancel me?

All,

I have been a Good Sam Roadside member ever since I got my RV, over 2 years. I have never used that service for my RV. However, I have used it for my family with cars for local tows (2 or 3 in last 2 years).

One use for an RV I would expect to be $100-$200 each. One local tow for a family car is about $50.

Good Sam has decided to cancel my membership because I was above their normal cost per member per year.

If you have insurance, there are years that are high and years that are low. There are clients that are high and clients that are low. That the definition of insurance.

I do not understand why I was canceled because I used then 2 times in two years for approx $50 each.

I do not remember what my contract limits were, however, the reason I was canceled was not due to exceeding limits.

I would love to get Good Sam back. I did not have a bad experience (other than they cancelled me).

Can someone please explain this better. I got the letter and called and spoke to a rep who both said the same thing. I was above the normal cost for an average user.

12 Replies

  • Did you forget to send in a premium payment?

    Maybe not such a stupid response to your post....We made a payment on our trailer a few months ago (sent by mail as this bank will not set up an automatic payment unless you have a checking account with them, and you cannot pay on-line either). So we send by mail. A few days later, we get the nasty gram that we've missed the payment. Wanted to pay over the phone too, nope! Had to be mail. I got completely mad at this point and sent another payment by registered letter. They got that one, but I still had to pay late fees. By the way, that original check NEVER turned up ... anywhere! AND yes, I did mail it!
  • Hello mdecastra, thank you for your time and post. Please send me a private message with your contact information and I will reach out to you for additional details.
    Thank you,
    Ella
    Rapid Response Coordinator

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