Yeah lets beat the dead horse some more..
That time of year again renew or not renew ? Apparently loyalty means squat to business's anymore ! I just don't get it, lets give a new customer a great deal, but give a loyal customer the sh...
Forum Discussion
DownTheAvenue wrote:
In many industries, customer aquisition costs are especially high, and we consumers see those costs tranlated into special pricing for new customers while the loyal customers pay much more for the same service. Our best defense is to always be a new customer. Swapping cell phone carriers, satellite or cable television providers, and roadside service providers after the inductory pricing and committment, usually 2 years, expires.
Exactly. The service providers don't care about loyal customers, why should we? Switch to a competitor if you can save money.
