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nomad2013's avatar
nomad2013
Explorer
Jul 27, 2013

you hope it doesn't happen, but

Great service by Good Sam Roadside Assistance (GSRA)!
Our 24 ft. motor home broke down miles north of Springfield, Il. in the middle of nowhere on I-55 N.,& a call was placed to GSRA that was answered by Shelby. She pinpointed our location within seconds. Within 30 minutes, instead of an hour, we were then towed by the owner of All Star Towing, Joe, to Crossroads Ford in Springfield about two hours before closing. The service manager, Dan, arranged for the vehicle to be ready to go in two days, instead being looked at the middle of next week. We did spend the night boondocking, our first time, at the back of the dealership next to a cornfield, as no rental cars were available that late. We had to be in Chicago the next day.

2 Replies

  • Same results, I'm 100% satisfied with GSRA.

    Twice we've had to use them, the first was great, and the second time was great.

    I don't like changing flats on the driver side on the coach (people don't get over!), so I called and they had someone on location in 45 minutes.

    Thanks GSRA!
  • Good to hear a positive story about GSRA...too many negative ones recently. Sometimes I wonder if it isn't the attitude of the person calling that gets the good results??? Hope you have a great vacation.

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