Forum Discussion
Smitty77
Jan 15, 2012Explorer
OP - Very sorry to hear what you are going thru. You picked this coach for a reason, and only you two can decide if you want to pursue working these problems out with Winnie. May take a long time to do so, from the list you have mentioned.
No matter what you decide, keep a good log of who you talke to, and what was said. Document everything. If you decide to work thru the problems, ask that Winnie give you in writing, a new manufacturer warranty from the time of when you feel they have a 'baseline fix' of your list.
Lemon route is away to go too, and with that list, may be your best course.
Please, do not let this ruin the adventure and joy of RV'ing. These are rolling homes, and things always require work and repairs - part of the 'joy' of ownership. Winnie in the past, had a good reputation for making things right. They have many owners that will not own anything but a Winnie. That loyalty was earned, and hopefully the current Winnie understands that the public does do research, and that 1st time quality is important. Quality sells, quality lasts, quality improves the image, quality makes a difference.
Best of luck, and stay as positive as you can, while being a fair while demanding customer.
Smitty
No matter what you decide, keep a good log of who you talke to, and what was said. Document everything. If you decide to work thru the problems, ask that Winnie give you in writing, a new manufacturer warranty from the time of when you feel they have a 'baseline fix' of your list.
Lemon route is away to go too, and with that list, may be your best course.
Please, do not let this ruin the adventure and joy of RV'ing. These are rolling homes, and things always require work and repairs - part of the 'joy' of ownership. Winnie in the past, had a good reputation for making things right. They have many owners that will not own anything but a Winnie. That loyalty was earned, and hopefully the current Winnie understands that the public does do research, and that 1st time quality is important. Quality sells, quality lasts, quality improves the image, quality makes a difference.
Best of luck, and stay as positive as you can, while being a fair while demanding customer.
Smitty
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