2010 Winnebago 40L. . .from Hell !
We just purchased a new (off showroom) 2010 Winnebago 40L from RV World in Nokomis, Florida. This purchase transferred to us on July 22, 2011. Our shake down (understatement) trip of 3000 miles wa...
Forum Discussion
Well, here we are the 21st of March and my Journey 40 L is still at the assigned dealer with the following un resolved issues:
a. Jack down warning system still intermittent. . .goes off whenever it feels like it.
b. Coach still not level when the Power Gear Panel green level light illuminates.
c. Still unable to use the shower as regardless of which you turn on first (Hot or Cold) you cannot mix to a comfortable temperature for use. You get a surge of scalding hot followed by a surge of chilling cold then it repeats itself. . .this in sync with the water pump
d. Circuit breaker on gen set trips and the gen goes off line. This is intermittent as well and happens two to three times a day when "dry" camping at our location. I go outside, open the access hood and reset breaker. This happens with basement air ON and TV on with two to three 12V lights and the refer on LP. I fear this will be a nightmare to trace. My concern is a loose connection which may be arching and could cause a fire.
All calls to the President were refused. I was informed he has subordinates who have the responsibility to resolve issues. I was after the fourth call, transferred to the V.P. in charge. Refreshing to a degree. When I informed him my request through Winnebago's field service manager to bring the coach to Iowa was refused, he was not happy. he offered their services if I returned to the factory BUT suggested I give the servicing (not selling) dealer another shot. We agreed, Servicing dealer then received a "do what ever it takss" email from the field service rep.
Maybe, just maybe when they finish this week, I will have all issues resolved. Servicing dealer VP does not want to see this coach on his property again due to the fact, they did not sell it. I fear once this attitude falls in place, service with results wanted fails as well.
That's it from sunny Florida where the Lemon Law ONLY applies to the chassis. . .not the house !
Eric and Anita Clapp
Total time in service thusfar since July 17, 2011. . .13 weeks !
a. Jack down warning system still intermittent. . .goes off whenever it feels like it.
b. Coach still not level when the Power Gear Panel green level light illuminates.
c. Still unable to use the shower as regardless of which you turn on first (Hot or Cold) you cannot mix to a comfortable temperature for use. You get a surge of scalding hot followed by a surge of chilling cold then it repeats itself. . .this in sync with the water pump
d. Circuit breaker on gen set trips and the gen goes off line. This is intermittent as well and happens two to three times a day when "dry" camping at our location. I go outside, open the access hood and reset breaker. This happens with basement air ON and TV on with two to three 12V lights and the refer on LP. I fear this will be a nightmare to trace. My concern is a loose connection which may be arching and could cause a fire.
All calls to the President were refused. I was informed he has subordinates who have the responsibility to resolve issues. I was after the fourth call, transferred to the V.P. in charge. Refreshing to a degree. When I informed him my request through Winnebago's field service manager to bring the coach to Iowa was refused, he was not happy. he offered their services if I returned to the factory BUT suggested I give the servicing (not selling) dealer another shot. We agreed, Servicing dealer then received a "do what ever it takss" email from the field service rep.
Maybe, just maybe when they finish this week, I will have all issues resolved. Servicing dealer VP does not want to see this coach on his property again due to the fact, they did not sell it. I fear once this attitude falls in place, service with results wanted fails as well.
That's it from sunny Florida where the Lemon Law ONLY applies to the chassis. . .not the house !
Eric and Anita Clapp
Total time in service thusfar since July 17, 2011. . .13 weeks !
