2010 Winnebago 40L. . .from Hell !
We just purchased a new (off showroom) 2010 Winnebago 40L from RV World in Nokomis, Florida. This purchase transferred to us on July 22, 2011. Our shake down (understatement) trip of 3000 miles wa...
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I sit here in front of my trusted HP pc as I write. It has been many months since I posted any follow up regarding our "coach from Hell venture."
We just picked up our Journey from LaMesa RV (assigned dealer) who after many weeks of research, conversation with W'bago, Power Gear etc; we may have reached the top of our Mt Everest Journey with our 2010 Journey 40L.
Too many conversations to post. . .too many "Let's try this to post. . .too many months without our motor home leaves us with what we believe to be "all problems solved." Lies from the previous servicing two dealers left our "patience bucket empty." However, the refreshing approach of Gary Herzog, Cheryl Polly and the techs at LaMesa RV has us smiling. The jack issues were ongoing due to a faulty Power Gear system computer, a leafy substance wrapped around the hydraulic float inside the reservoir and the need for the addition of a strap/support bracing the LR to RR Jacks. THEY WORK ! ! ! NO JACKS DOWN ALARMS! ! !
Slide issues were traced to improper programming/resetting of the system by a tech from a previous dealer. Go Figure. Now the slides work well with no fault codes and flashing red lights. And. . .they taught me which panel to remove and which button to press, hold for 5 seconds should we encounter the problems again !
Readers, I could go on and on however, I am left with this to say. Winnebago's Eric (in service), Dean (in Technical) never lost patience with us. They build a fine product. The glaring weakness is the dealer service or lack of. Tech's who lack in the knowledge and experience to service these RV's will bite you in the A$$ each and every time. LaMesa RV in Ft. Myers, Florida made the difference.
If they don't know, they get the answer. My patience to let them work through each issue was invaluable.
We leave the 3rd of July for a month long trip taking us from Florida to Kentucky then up to Canada.
Report to follow. . . .
Eric & Anita Clapp
We just picked up our Journey from LaMesa RV (assigned dealer) who after many weeks of research, conversation with W'bago, Power Gear etc; we may have reached the top of our Mt Everest Journey with our 2010 Journey 40L.
Too many conversations to post. . .too many "Let's try this to post. . .too many months without our motor home leaves us with what we believe to be "all problems solved." Lies from the previous servicing two dealers left our "patience bucket empty." However, the refreshing approach of Gary Herzog, Cheryl Polly and the techs at LaMesa RV has us smiling. The jack issues were ongoing due to a faulty Power Gear system computer, a leafy substance wrapped around the hydraulic float inside the reservoir and the need for the addition of a strap/support bracing the LR to RR Jacks. THEY WORK ! ! ! NO JACKS DOWN ALARMS! ! !
Slide issues were traced to improper programming/resetting of the system by a tech from a previous dealer. Go Figure. Now the slides work well with no fault codes and flashing red lights. And. . .they taught me which panel to remove and which button to press, hold for 5 seconds should we encounter the problems again !
Readers, I could go on and on however, I am left with this to say. Winnebago's Eric (in service), Dean (in Technical) never lost patience with us. They build a fine product. The glaring weakness is the dealer service or lack of. Tech's who lack in the knowledge and experience to service these RV's will bite you in the A$$ each and every time. LaMesa RV in Ft. Myers, Florida made the difference.
If they don't know, they get the answer. My patience to let them work through each issue was invaluable.
We leave the 3rd of July for a month long trip taking us from Florida to Kentucky then up to Canada.
Report to follow. . . .
Eric & Anita Clapp
