rgatijnet1 wrote:
Groover wrote:
rgatijnet1 wrote:
Trimark has been making this door handle for years and almost everyone that has one has experienced the same frustrating problem. Most of us NEVER lock the bottom portion of the lock and only rely on the upper dead bolt when locking our door.
The door wasn't locked at all. The plunger that always goes in would not pull back because it was no longer connected to the handles, inside or out.
Then I guess they have gotten worse, not better, after years of producing a failed product.
As I said, the new one looks to me to be much better. I hope so anyway.