Forum Discussion

Ole_B's avatar
Ole_B
Explorer
Apr 06, 2016

2016 newmar ventana slideout problems

I have a new 2016 Ventana. I had problems with the door side slide not going in, the dealer is fixing the problem by reprogramming the control module to accept a higher amperage up to the max. of 30 amps. He said this reprogramming may have to be done again as more weight is put on the slide. This can be done with jumper wires. I would like to know how to do this as it will happen when on the road. Anyone have the same problems. Knowledge is always better before you need it than after. Thanks
Class A
  • Bruce_Brown's avatar
    Bruce_Brown
    Moderator
    Apr 06, 2016
    I'd ask the dealer to show you how to do this. I've never heard of it needing to be done???

    Does the motor run and it just not move or does the motor kick out?

    Our door side slide "slipped" once, it was simply the clutch needed to be tightened up - about a 30 second job.
  • dougrainer's avatar
    dougrainer
    Nomad
    Apr 06, 2016
    Unless Newmar has changed the design of the controller(intellitec) there is an adjustment screw on the controller to increase the amount of current/amp to prevent stalling. But that is usually just a band aid for the real problem. 2016, You need to call Newmar with your complaint and see if Newmar agrees with their dealer on the fix. In 20 years of servicing Newmar, I NEVER had to adjust that screw pot. I would suspect a bad Slide motor. Doug

    According to Newmar, they are using 2 controllers now. Intellitec and C Storm. The C Storm has a jumper on the module. You remove that jumper for a few seconds and then reinstall. This resets the Controller to Virgin state. You then run the room out and in. Once that is done the Controller learns the new amp adjustment for Out and In, but there is no way to adjust that limit manually on this module.
  • ncrowley's avatar
    ncrowley
    Explorer II
    Apr 06, 2016
    I would also call Newmar. I am surprised that your fuse has not blown with the higher amperage. You have a new enough coach that Newman should fix the issue.
  • Ole_B's avatar
    Ole_B
    Explorer
    Apr 06, 2016
    What dougrainer said seems to be the case. Do I just remove this jumper wire, then reinstall it,run the slide in and out and it learns the weight load? Thank You
  • dougrainer's avatar
    dougrainer
    Nomad
    Apr 06, 2016
    Ole B wrote:
    What dougrainer said seems to be the case. Do I just remove this jumper wire, then reinstall it,run the slide in and out and it learns the weight load? Thank You


    You remove the jumper, wait a few seconds, reinstall the jumper. That clears its memory.Then extend the room to full extension and then retract to full retraction. The module now knows its limits. Doug
  • s_N_s's avatar
    s_N_s
    Explorer
    Apr 06, 2016
    Ole B wrote:
    What dougrainer said seems to be the case. Do I just remove this jumper wire, then reinstall it,run the slide in and out and it learns the weight load? Thank You


    That's exactly what doug said. Remove the jumper for a couple of seconds and then re-install it.
  • dbro60's avatar
    dbro60
    Explorer
    Apr 07, 2016
    I had a 2011 Ventana and the passenger slide would not come in either. It was cockeyed? Dealer fixed it under warranty but I thought the just jury rigged it. Interesting though?

    For what it's worth.

    Dave in Nebraska

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