Forum Discussion
Bruce_Brown
Apr 28, 2015Moderator
rgatijnet1 wrote:
If I have an automobile and it catches on fire and burns down because of a factory defect, my insurance company will still pay for my repairs and then they will probably try to collect from the manufacturer.
I would expect the same thing to happen with this case. Insurance is supposed to get you BACK to where you were before an incident. It is not for you to make a profit but Progressive does not want to get you back to where you were.
Unless they can provide you with a WRITTEN maintenance requirement from Winnebago that shows that you did not follow the required maintenance schedule they do not have a valid reason for denial.
Progressive cannot expect all of the Winnebago owners to have access to the internet and read about such problems on a website. As a typical owner, you can only be expected to follow the owner's manual.
The issue is Winnie does have a WRITTEN maintenance procedure for the roof - unfortunately it seems some owners are unaware of this requirement.
Much like your home, you are required to maintain the roof to protect yourself against leaks. If you fail to seal around your vent pipes and it starts leaking, don't expect too much from the insurance company.
As an owner basic maintenance is required, and on these motorhomes the lack of maintenance is the out for both Winnie and the insurance company - and I'm sure both Winnie and Progressive are well aware of this issue. All either one needs to do is look around and point out all of those that didn't fail during the storm.
I don't agree with it, but I see where they're coming from. The issue here is more on Winnebago than Progressive IMO. And sure Progressive can pay then go after Winnie, I can promise you right now they'll get no where. All Winnie will do is say "lack of maintenance" - and they'll win every time.
The bottom line is it's a very poor roof design, and ultimately the customer pays the bill.
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