Thanks for the quick reply. True, not an AC man. Heat pumps have always seemed a mystery! LOL. When outside the AC makes a little start up noise and runs fine. Not even noticeable inside. Normally the heat does the same, but when it acts up it will make noise starting and stays noisy. It will wake the neighbors. I don’t think it has heat strips. We have gas backup and the Winnebago Energy Management System. Took it to my RV guy earlier this year in Florida, he ran the AC for about a week and found no issues. But on a trip to Montana we had no problem at some parks and the same problem at others. Odd to say the least.