Forum Discussion

Norm___Deb's avatar
Norm___Deb
Explorer
Jan 13, 2015

BRAKE FIASCO

Took RV to fairly large truck brake shop. They said needed all four rotors and calipers, disks, etc. I said OK and also replace brake lines as they are corroded and one had been fixed in not distant past.

Paid by credit card and left shop and drove less than 20 miles. Rotors and pads, calipers seem ok. Next am the ride height in left rear was down. I went under coach and didn't see the problem but I did see that the rubber line to the left rear was rubbing against the inside of the tire and was worn down to the bradeing. I called same brake shop and they said bring it to them. I asked if that was safe and got NO response. I said no way, you come to the RV and fix. Four days later they came and worked on the RV.

Before they got to RV I also noticed that the brake lines were not replaced. They left the old ones in place and ran new lines, and used ZIP ties to hold in place, instead of using metal clips with rubber/nylon inserts as came from the factory! The heat in Arizona will cause ZIP ties to go bad in a year or two. They also did not replace the one most corroded of the lines, possibly because it runs in a tight area along the frame and looks hard to replace. Also noticed many places where lines were touching metal of frame and LP gas lines. I called and ask them to fix the lines when they came to the RV. Well, they repositioned some lines and used more ZIP ties!

After they replaced the rubber hose that was rubbed they couldn't get the brakes to bleed properly. After about an hour they said my ABS module was bad. They left and called me today and said that I needed to purchase a new valve for $2425 plus installation. The valve was working when it went into their shop, and when RV left shop it had just had the lines blead, by them so it had to be working, and I only drove it less than 20 miles, so how could it go bad that fast. It may not have been right when it left their shop. I been told that if lines aren't bled properly, it can make this ABS valve go bad. I cant help but wonder if that happened.

I wonder if I paid good money for a shoddy job. I wonder if the work would pass any DOT inspection. I wonder if they have "ripped me off" up to now, and now they want to "rip me off" over the ABS modulator valve. I am somewhat afraid to take RV back into their shop as I will be even more at their mercy. Four wheels off and no brakes! Wonder if they will hold my coach "hostage" until I purchase the valve and who knows what else.

What do you think and what would you do? Any comments would be appreciated.

Forget the signature below, the above is TRUE.

6 Replies

  • I'd be calling the credit card company for a charge reversal on the basis that the work charged for was not done as requested.
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    I am thinking you need to call the folks who issue driver's licenses and vehicle registrations in your state.. Good chance they regulate repair facilities as well.

    Your situation, epically the non replacement of the brake lines you paid to have replaced, sounds a bit........ like something they should investigate.
  • rjxj wrote:
    A buddy had a 2001 Chevy Avalanche that needed the brakes bleed and could never get it right. He finally had it done at a dealer because it needed a TECH2 handheld scan tool to pulse the abs module. It would run the motor and pulses the internal valves.


    I have the 2001 service manual and it says that if the brakes don't bleed properly, then use the scan tool to cycle the ABS valves. It seems that most times you can bleed them OK (I did mine OK when I replaced my brake lines) but sometimes air gets trapped in the module and the only way to get it out is to cycle the solenoids.

    I would take the coach to a better brake shop before you waste anymore money with the clowns....it's unlikely that anything is wrong with the ABS module.
  • YES, you did pay good money to morons. I have heard that the abs module can be difficult to bleed but then you have morons working on it. Not your fault you just paid and expected it to be right. They have your money and now just want you to go away. I would find a better shop and pay to have it straightened out. You already know what the idiots want. Why pay $2,500 more plus possible labor to install the abs. Get out of there. They shouldn't be working on brakes. Cobbler rip off artist.

    A buddy had a 2001 Chevy Avalanche that needed the brakes bleed and could never get it right. He finally had it done at a dealer because it needed a TECH2 handheld scan tool to pulse the abs module. It would run the motor and pulses the internal valves.
  • Get in touch with the card company and totally dispute the charges. Next...go out and find someone totally capable of doing your brakes and have them do them and write down everything they have to replace. Lines...pads...you name it...it gets written down.

    When the first places disputes what you say tell them you are preparing your CASE to go to court.