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MaryCOliver's avatar
MaryCOliver
Explorer
Jun 18, 2014

Brand new RV water flood problem.

We just bought a brand new Class C Forester & on the first camp trip the water hookup didn't work. It flooded the bathroom shower & the undercarriage. When we took it in to dealer it was found that the decals from the factory were turned around for the water intake & the black water flush. So it filled up the flush line & overflowed into the undercarriage of the RV. The dealer fixed it & said there was no damage to the RV & the undercarriage is back to normal. My question is this. Isn't water damage the worst thing to happen to an RV & shouldn't we be getting some kind of restitution; ie, a new RV or a credit of something to compensate for their mistake which was totally their fault?

6 Replies

  • It flooded the bathroom shower & the undercarriage.


    I don't know what this means.

    Are you saying the shower filled up with water? If so, so what?

    When you say "undercarriage", I assume we are talking about the chassis of the RV, as in , under the floor. If so, so what? It gets wet every time you drive in the rain.

    Now if you are saying the black water tank overflowed onto the interior floor of the RV, that is worrisome.

    At a minimum, you are going to want to get fans and dehumidifiers in their ASAP to get things dried out before you get mold.

    But if you are saying you had sewage water flood the interior of your RV, that to me is a big deal and if it was caused by mislabeling of the water inlet then that's something I would be pissed about.

    Steve
  • If they inspected the insulation in the floor and either replaced it or at least made sure it wasn't wet then I see no problem as long as it was dried out thouroughy. I've made repairs are very similar happenings and there was on lasting issues.
  • I would think that the least the manufacturer should do is extend a warranty.
    bumpy
  • I would pursue it. Nothing to loose. Hopefully you have the dealers findings on paper.
    Send a copy to the manufacturer by certified mail or e-mail and save a copy.
    That will put it on record, giving you a leg up.
    Any water trapped under the shower pan, walls or cabinetwork will do dammage.
    Keep an eye on the paneling where it meets the floor. Any discoloration or delamination will appear there first.
  • naturist wrote:
    Water damage from a tiny leak that nobody notices until vast areas of the structure are rotted away is a vastly different thing than water damage from a huge leak that dumps a ton of water on things, but then gets immediately fixed and dries out before mold takes over. The former is a big deal, the latter is absolutely nothing.

    Your undercarriage got wet. So what? It has now dried out, no permanent harm done. Should you get compensation such as a whole new RV? Don't be silly. No way. What compensation do you think might be in order for something that inconvenienced an inexperienced owner, but did no real damage? I'd suggest you are due a free dollar burger at Mickey Dee's, but no fries or drink with that.

    Relax, my friend, the dealer did right by you. Camp more, worry less.



    Keep paper work!!! CAMP MORE WORRY LESS
  • Water damage from a tiny leak that nobody notices until vast areas of the structure are rotted away is a vastly different thing than water damage from a huge leak that dumps a ton of water on things, but then gets immediately fixed and dries out before mold takes over. The former is a big deal, the latter is absolutely nothing.

    Your undercarriage got wet. So what? It has now dried out, no permanent harm done. Should you get compensation such as a whole new RV? Don't be silly. No way. What compensation do you think might be in order for something that inconvenienced an inexperienced owner, but did no real damage? I'd suggest you are due a free dollar burger at Mickey Dee's, but no fries or drink with that.

    Relax, my friend, the dealer did right by you. Camp more, worry less.