Buying Cruise America Rental Units

rsmithtesiusa wrote:

Where do they perform the service on the rental units? We are in Houston where they have rental facilities, but the closest sales outlet is out of State. Don't mind buying from out of state but dont want to have to go back to sales outlet for warranty work?

Thanks

I cannot speak for Cruise America but I understand that their Warranty is the same as I was given when I purchased my RV at El Monte RV.

In it sates that authorization is required prior to commencement of all repairs by calling a 800 number.

If you are within 40 miles of the dealer you must deliver it to them.If not they will they will give you instructions to deliver your vehicle to a repairing facility.

If towing is required actual towing costs,not covered by insurance,will be covered up to $500 per occurrence.

I know of only one time this was used by a person that bought from El Monte RV and they covered all costs to get it to their facility and repaired the unit to their satisfaction.

Here is that post