Explorer1016 wrote:
If you encounter a sales person you feel is uneducated or less than trust worthy move on and find one you feel comfortable working with and stop blaming other people for your misfortunes.
Thanks for being a sincere sales rep. I didn't mean to say that all sales reps lack product knowledge or are not trustworthy.
Corporate sales people really are a different breed though. They build longer term relationships with their clients and I HAVE relied on sales expertise for certain technical products when I was a worker bee.
However, in my experience, a consumer product is represented differently than a corporate one, especially certain large ticket items; homes, cars, appliances, contractors, etc. You have to know what you are looking for and what to expect from a product and what to look out for because the sellers are typically not going to do that for you.
Just like when buying a house, you have to get it in writing if you think the pool equipment or whatever is included. Better not to take anyone's word for it, if it is not in the contract you have no right to expect it to be there.
Since it is just as difficult for the average consumer to tell if the sales person they are talking to is trustworthy or knowledgeable, it pays not to be an "average" or "clueless" consumer. Know what you are buying and why. I tried shopping around for an RV before I did enough research and I was told several things that were not fully "lies" but I thought were misleading and the prices quoted were way out of market value. I guess newbie was written all over my face! So I found it a poor way to gather information.
Perhaps I could have spent time shopping for a salesperson, but I was shopping for an RV. Therefore I went elsewhere to gain enough background to make a decision on this major purchase. That way also, I didn't have to blame my misfortune on someone else. :)