@Deltamaster, you hit the nail on the head. It is probably more a feeling of distrust that I have for the dealer than anger. I am concerned about approaching them for fear of my requesting the 'wrong' thing or being treated like I'm stupid. I learned long ago that ones perception is their own reality. I accept that people perceive me in a certain way in my life, amongst friends and family and even places like these forums. Some of those perceptions may not make me happy and might even be dead wrong but they are still someones reality. That is where I am at with this dealer. My perception might be wrong but it is my reality.