Complaint about a dealer
So, where do I document issues I have had with my RV dealer? Is there someplace on these forums? I have been very careful to not say anything but I may have gotten to the point where I just need to ...
Forum Discussion
stugpanzer wrote:
In retrospect in reading my own post and having time to do some reflection during my writing sessions, I think my frustration is multi-parted in that:
1) we traded a perfectly working coach.
2) we had many issues that we did not expect with this new (to us) coach.
3) The way we were treated for the work that was done, that I feel should have been taken care of before we even received the coach was unprofessional and not called for.
4) It seems at every turn, something is going wrong with this coach giving us the feeling of owning a lemon. I know they require maintenance but we didn't experience this many issues with our Damon.
5) My anger towards my RV Dealer is directly related to two things
a) their promise to deliver a 'like new' coach was not fulfilled and
b) after telling me to log the issues and that they would take care of them (which they did) but then to turn around and bill me for it, then rescind the bill only after complaining about getting the bill in the first place and then give me a lecture via email on what is and is not covered in a warranty and what my expectations of the warranty is.
As always once they got your money you became a liability not an assest
