Forum Discussion
Francesca_Knowl
Feb 12, 2014Explorer
trukeeper wrote:
Fla-gypsy, I always thought that providing warranty service on a particular brand of vehicle was generally one of the conditions of maintaining an authorized dealership.... apparently, I am wrong. None-the-less, Winnebago has called me back saying the dealer agreed to to my warranty work, but that they would give their own customers priority. That is NOT what the GM told me, but the fact that he started backpedaling with the Factory reps tells me he realized he might have screwed up. In any event, this dealer is being extremely short sighted over this whole matter as I seriously doubt this will be my last RV purchase, and I will absolutely remember this entire episode when I start looking again for a new RV in the future.
Hope everything turns out all right, but I for one would be reluctant to turn my brand new rig over to someone that I'd already P.O.'d twice- first by going out of town for the rig and then by raising you-know-what with Winnebago.
Be prepared for lots of "priority customers" gettin' in ahead of ya....
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