Forum Discussion
spadoctor
Feb 13, 2014Explorer II
The RV industry is NOT like the auto industry. Auto dealers are required under federal law to do warranty work on the vehicle no matter where it was purchased. You may have to wait but they have to do it. Not so with an RV. My first 2 trailers came from a family members dealership. As has been stated here items like adjustments and paint touchups are covered under the PDI fee paid to the selling dealer and NOT paid for later. Only repairs are covered and at that it like pulling teeth to get paid. Some manufacturers even charge freight on warranty parts ordered. I know of 2 dealers that dropped all Forest River products because the could not get paid....even when they had prerepair authorization. One did a repair as a favor to the factory on a different brand FR product then he sold....was given written go ahead and did the repair only to never get paid by FR. My current dealer told me he puts a small amount of money into a warranty slush fund to cover things he cant get paid or...yet has to pay the help and parts. I think if I was in their position I too would be leary of doing another dealers work....IF it was a local residents unit but not for someone traveling. They are in business to make mony not lose. The only fault I find with the OP....he should have called that local dealer with the number he gave to the Iowa dealer and given him the chance to sell or not. Then he would have a better case.
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