Dealer refusing to do Warranty work?

trukeeper...I understand your point about the dealer...however none of us know his business. If you were one of a handful that inquired about a certain model or floorplan most dealers are not going to add a unit to their floorplan costs for a sale they may never make. As for not following up...you are right. poor communication on his part. We bought a new unit in 09...it was a left over 07 that because of complicated circumstances the dealer had a large number of units he was disposing for the factory at low prices. I got a MSRP 42,000 trailer for just over 17,000 with full warranty. A year later had a major issue which the dealer took care of and the factory made delam repairs and a complete new roof all at no charge. Hence when we decided to buy a new rig last year we not only stuck with the brand but also the same dealer which is 2 hours from me...1.5 hours further then the local guy. It was all about service and treatment from that dealer....not saying the local guy is not a good guy buy to me I reward the guy that did me right....even if its not as closet for service. Then again I would not expect the closer dealer to do my warranty work as if it was close enough to buy its close enough for repair....JMHO