Forum Discussion
spadoctor
Feb 14, 2014Explorer II
There are other federal regulations that address the auto industry alone. They were instituted in 1979. Those regulations state that a dealer MUST perform warranty work on a vehicle they did not sell and treat that owner the same as one of their customers. I was a service manager at the time when the regulation took effect. Prior to that the dealer I worked for had a policy of you didn't buy from him you waited a min of 6 weeks for an appointment.
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