Dealer refusing to do Warranty work?
After owning my new Winnebago Era 70A for a few weeks, I decided to take it to a local Winnebago dealer to have some warranty work done. Nothing major, really, some adjustments/repairs, and a couple of items need to be replaced (a non-functioning tail light, etc.).... In other words, typical warranty items. I went over my list with the service department yesterday and they said it would take a week or so since there were a few parts to order. Today, I get a phone call from the Service Department stating their GM instructed them to do NO Warranty work on my Era since I did not buy it from them!! Bear in mind, this dealer is an authorized Winnebago Dealer and is on Winnebago's official list. I have never heard of an authorized dealer refusing to do warrantly work before. Is this typical of Winnebago dealers? I have contacted Winnebago on this and they are "Looking into the matter".. meanwhile, my RV sits in that dealers lot waiting for me to pick it up. Any sugggestions? Do I have any recourse? Unfortunately, I don't know of any other Winnebago authorized dealers in our metro area and I really don't want to drive 700 miles (rountrip to the dealer where I purchased the RV) to get these issues taken care of. Suggestions?
