rockhillmanor wrote:
C20 wrote:
Had my motorhome in for some work at Olathe Ford RV. Went for a motorcycle ride today and thought I'll see how things are going. Cruised through the lot and saw my coach with the right rear all tore up. They backed it into another one. I was so pissed I couldn't even talk! They are going to fix it and admitted to the damage. But I talked to the service manager for about 30 minutes and not one time did he say sorry. I'm going to have to find a new place for service!
I'd have been even more p'd that they didn't "CALL" me WHEN it happened.
EXACTLY! Yes, stuff happens, but they REALLY needed to let you know the second it happened. I'd be as ticked about them not telling you upfront as I would be the damage itself.