Dealer

Micbob4 wrote:

sprintmod1 wrote:
Dylan RV?? Not so sure about that one either. Friends bought a new one from them. They seem ok on sales. Problem seems to be that their sales department has been expanding and exploding. The real issue is that their service department has fallen way, way, way behind in being able to service all those units that sales is selling.

Catch 22 there.

It is really a shame what Camping World has done to Tom Johnson Camping Centers. We have bought three American Coach units there in less than 10 years. Service has gone from top notch two years ago to they don't even want to schedule a service appointment or even return phone calls for service requests.

Seems some of the best sales have still been in Florida at LazyDays. It is just so far from home. . . . . . . . .

Excellent point. I'm now struggling on whether to purchase from dealer that has offered great deal but service is poor or good dealer but pay $5000 more? I contacted Newmar rep directly with my concern on service from dealer. He assured me that any issues I had would be taken care of. Gave me his direct number as well as companies service specialist. Would you go with great deal or pay extra for possible great service. Im not swimming in money so $5000 is a lot to me. Tough decision

As a 3X Newmar owner, based on our experience, I'd be willing to take our chances and go with the lower price. I can literally count on one hand the number of issues we've had since 1999 when the first one came home.
As far as anything covered within the warranty period, our current one needed an air conditioner changed.

With that said, we've also had excellent dealers so maybe a proper PDI caught and/or headed off any issues before we ever took delivery. There was never any delays in picking them up so obviously nothing big was ever found.

Unfortunately neither dealer still sells Class As of any type. The better business model for the smaller Mom & Pop dealers is selling travel trailers.