jswat wrote:
I have the KVH R4SL and a Dish receiver. This worked great until October this year and then it would not acquire satellite signal. When I contacted KVH they told me mine needed a software update and their website provided a list of "authorized" dealers near by. I went to 2 and got two stories, the first said they no longer sold or serviced KVH, "just too much trouble." The second said, "We do it and charge by the hour, 4 hours." I asked, "Have you done any?" Their answer, "Yes, we've done one." I asked if it
worked and they replied, "No." I do not know what I'm going to do but it will not include Dish for my MH or my home (4 receivers total). And no KVH. Maybe I'll try "cord cutting."
KVH told me the same thing, when you go to thier website you can look up you model and it will list any updates. Mine listed none available. In theory you can download the update for free and if you have the right cable for the data port install it yourself and it would be fixed. Since I was month to month it was just easier to switch carriers.
