Do electric RV steps work off of shore power if plugged in?

There are some factory written troubleshooting charts online for the steps. From my limited experience, most problems are either bad ground connections, or needing to lube the steps per instructions.

If the motor ever burns out, it is the same as a wiper (I think) motor on a certain car. If need be, search this forum: Archives - Kwikee (sp?), then on the results, search motor, or wiper.